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IT & Tech. Support

IT support company in India

it support services company

Building Tech Driven Digital Businesses For a New Future

Almost every business today is directly or indirectly working through IT & technology, which makes almost every organization dependent on IT and Tech Support for seamless business processes. And, we at Avenir Digital Stories, a leading IT company in Delhi & NCR, make it feasible for small & medium businesses to large enterprises to work and deliver seamlessly in today’s tech-based world. We provide 24x7 IT & Tech Support Services in Delhi, pan India, and across the world.

 

IT support provides support by resolving all kinds of IT issues faced by businesses such as, database management, Network Setup, Cloud Computing solutions, etc. Our Team specialize in the following IT Support services-

 

●     Cloud Services- Our IT support team enables you to have secured access to all your important documents by storing it in a secured domain. It prevents the issue of data loss and online perpetrators.

●     Help Desk IT Services- Our team resolves any Network related issues to ensure business productivity.

●     Spam Protection- To prevent any malicious threat that can cause a breach of security, our IT team offers you protection against spam emails that may contain viruses.

Whereas Tech Support is a form of communication channel developed primarily by product-centric companies to help their customers by fixing any technical error or issue they are faced with. These issues may be installation errors, login errors, cart check-out errors, payment errors, and other user errors. We offer Tech Support in the following Tiers based on the requirements of the business-

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●     Tier 0- Users can have access to information through FAQs, Blog Posts, Customer Forums, and search functions

●     Tier 1- Help desk/ service desk services are set up to record the issues faced by users

●     Tier 2- In-depth technical support is given to the user, handled by an experienced and knowledgeable technician

●     Tier 3- Expert product service support by highly skilled product specialists

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For running an intelligent business that never shuts down, even for a few minutes, every business should partner with an IT Solutions Company in Delhi & NCR to ensure that nothing goes wrong at any point of time, in any kind of situation. This support system always takes care of your IT & technology processes and if anything goes wrong, they are only one call away to resolve every kind of challenge. Our team of experienced technology & computer experts has been delivering all time available to deliver IT and Tech Support Services in Delhi, pan India, and across the world.
 

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