Nurturing Customer Business Relationship with CRM Tech Solutions

Customer relationship management

We Make CRM a Healthy, Seamless & Creative Process with Tech-Led Solutions 

A little personal touch with the customers can do wonders for any business. With the infusion of CRM in your business, you can maintain and manage all the key details of the customer right from their interest stage to final purchase and after-sale. This offers a way for companies to keep a personal touch with the customers at every stage of buying cycle. That’s the power of CRM. Get the best CRM integrated into your organization with a bundle of features at your fingertips.

With Avenir Digital Stories create a seamless flow of information across entire customer lifecycle- from getting leads to generating sales order, fulfillment, renewal, up-sell, cross-sell and after sale support. This can help your sales team close the deals quicker, the marketing team can manage the campaigns and track the performance, the call center can reduce the time of resolving complaints.

Features we combine in our CRM:

Contact Management: This facility allows the company to organize its contacts into groups as per their categorization that seems fit.

Sales force automation and customer opportunity management: You can quantify the opportunities that your sales team identifies and also get the ability to automate certain aspects of your sales process. You can also locate the customers that are more likely to turn into conversion using CRM technology.

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Lead Management: Our CRM technology allows you to determine high-quality leads that can be followed up based on their demographic, psychographic and other segmentations. This can create a stronger connection with your potential customers.

Mobile CRM: take CRM on your remote device that is your Smartphone via mobile app and alerts using mobile Customer relationship management program.

Sales Analytics, reports, and dashboards: You can view statistics in a highly visual and engaging dashboard showing all the data of the past campaigns, customers, leads & sales generated and much more.

Workflow and approvals: One of the best features of our CRM that will increase a company’s efficiency real quickly is through clear lines of the workflow.

Marketing Automation: CRM improves efficiency by automating redundancy of tasks in the customer lifecycle.

With the surge of features that the CRM providers are serving it can become a daunting task to choose one most suitable CRM. That’s why we offer you the facility of adding the features of your choice to your own CRM technology.

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